It’s never safe to let down your guard, the Oregon Department of Revenue warns. Scam tactics are always evolving and becoming more effective. Scammers try many different methods to trick people into giving them personal information or money.
The best way for taxpayers to view their account activity, balances, and credits, and make payments directly to the Department of Revenue is through Revenue Online. It’s secure and includes all the information necessary to verify account status and ensure payments are properly applied to the correct account. Go directly to oregon.gov/dor to find Revenue Online. Payment providers may provide links that appear to take you to the government site but just end up taking you to another area of the provider’s site.
Scams mainly come in the form of a phone call, email, or standard mail. Here are some tips to help you identify scam attempts.
- Scammers make unsolicited calls. Thieves call taxpayers claiming to be representatives of the Oregon Department of Revenue or other tax officials. They demand the victim pay a bogus tax bill and may use threats or a sense of urgency to con the victim into sending cash, usually through a prepaid debit card or wire transfer. The Department of Revenue never uses methods like these when making calls. Hang up on suspicious phone calls. No matter how urgent a message makes a situation sound, you can always hang up, call the Department of Revenue at their published phone numbers, 503-378-4988 or 800-356-4222 (toll-free), and know that you’re dealing with an actual government employee.
- Scammers send letters. Letters often contain legitimate logos, addresses, and phone numbers to fool you. Sometimes, these letters expose themselves as scams through blurry logos, misspellings, and poor grammar. Letters are usually in the form of a fake tax bill or claim an error with your account. Letters from the Department of Revenue will have information that is verifiable through our website using the identification number printed on each letter.
- Scammers set up fake websites. Some scams that start as unsolicited calls or letters may also try to send you to fake websites. These websites are designed to look like an official federal or state agency site. Remember that the Oregon Department of Revenue’s web address will always begin with an “https://” designation and have the “.gov” extension. Look for these in the web address before entering financial information to make sure you’re dealing with us directly.
For more information on protecting yourself or what to do if you’re a victim of identity theft, visit:
You can visit www.oregon.gov/dor to get forms, check the status of your refund, or make payments. You can call 503-378-4988 or 800-356-4222 (toll-free) or email [email protected] for additional assistance. For TTY for hearing- or speech-impaired, call 800-886-7204.